Ai Disco Privacy Policy
Last updated: July 17, 2026
1. Introduction
AiDisco (“AiDisco,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how AiDisco collects, uses, stores, discloses, and protects personal information when you:
- Visit or interact with the AiDisco website;
- Submit an enquiry or contact form;
- Schedule a consultation or meeting;
- Communicate with AiDisco;
- Receive services from AiDisco; or
- Otherwise interact with our business.
AiDisco is an AI search and AI marketing agency based in the Philippines. We help businesses improve their visibility across AI-powered search platforms and generative search systems.
For the purposes of applicable privacy laws, AiDisco is responsible for determining how and why the personal information described in this Privacy Policy is processed.
2. Scope
This Privacy Policy applies to personal information processed through the AiDisco website and in connection with our business enquiries, consultations, client relationships, and related operations.
It does not apply to the independent privacy practices of third-party websites, platforms, applications, or services that may be linked to or integrated with our website.
3. Personal Information We Collect
The personal information we collect depends on how you interact with us.
3.1 Information you provide directly
When you contact AiDisco, submit an enquiry, or schedule a consultation, we may collect:
- Your name;
- Email address;
- Company, business, or employer;
- Job title, if provided;
- Appointment and scheduling details;
- Information contained in your message or enquiry;
- Communications between you and AiDisco; and
- Any other information you voluntarily provide.
When you become a client or prospective client, we may also collect information necessary to prepare proposals, provide services, manage projects, issue invoices, maintain business records, and communicate with your representatives.
You should not submit sensitive personal information, passwords, financial account credentials, government identification numbers, health information, or other highly confidential information through the public website unless AiDisco has specifically requested it and provided an appropriate method for doing so.
3.2 Information collected automatically
When you visit or interact with the website, AiDisco and its service providers may automatically collect technical and usage information, including:
- Internet Protocol address;
- Approximate location derived from your IP address;
- Browser and device information;
- Operating system;
- Pages viewed;
- Referral URLs;
- Date and time of visits;
- Clicks and interactions;
- Session duration;
- Website navigation and usage patterns; and
- Technical logs and diagnostic information.
This information may be collected through cookies, analytics tools, server logs, and similar technologies.
3.3 Information from third-party services
We may receive information from services you use to interact with us. For example, if you schedule a meeting through Calendly, we may receive your name, email address, selected appointment time, time zone, responses to scheduling questions, and related booking information.
4. How We Use Personal Information
AiDisco may use personal information to:
- Respond to enquiries and requests;
- Schedule consultations and meetings;
- Evaluate potential client engagements;
- Prepare proposals, estimates, contracts, and statements of work;
- Provide AI search optimisation, generative engine optimisation, content, authority-building, measurement, consulting, and related services;
- Communicate with clients and their representatives;
- Manage projects and client relationships;
- Process invoices and maintain accounting records;
- Send relevant promotional follow-ups to people who have enquired about our services;
- Operate, maintain, analyse, and improve the website;
- Understand how visitors use the website;
- Diagnose technical problems;
- Protect the website and our business against fraud, misuse, security incidents, and unlawful activity;
- Establish, exercise, or defend legal claims;
- Comply with legal, regulatory, accounting, and contractual obligations; and
- Carry out other purposes disclosed when the information is collected.
AiDisco does not currently operate a general newsletter or automatically add every person who submits an enquiry to an unrelated mass-marketing list.
Promotional follow-ups are limited to communications that AiDisco reasonably believes are relevant to the person’s enquiry or potential interest in our services. You may ask us to stop sending promotional communications at any time.
5. Bases for Processing
Depending on the circumstances and applicable law, AiDisco may process personal information on one or more of the following bases:
- You have given consent;
- Processing is necessary to respond to your request or take steps toward entering into a contract;
- Processing is necessary to perform a contract;
- Processing is necessary for AiDisco’s legitimate business interests, provided those interests are not overridden by your rights;
- Processing is necessary to comply with a legal obligation; or
- Processing is necessary to establish, exercise, or defend legal claims.
Where processing is based on consent, you may withdraw that consent, subject to legal and contractual limitations.
6. Cookies and Analytics
The website may use cookies and similar technologies to operate, measure, and improve the website.
AiDisco currently uses Google Analytics to understand matters such as:
- How visitors reach the website;
- Which pages they visit;
- How long they remain on the website;
- How they navigate between pages; and
- How visitors interact with website content.
Google Analytics and related technologies may collect identifiers, IP-derived location information, device information, and website usage information.
Calendly may also use cookies or similar technologies when its scheduling features are accessed.
AiDisco does not currently use website information for targeted or behavioural advertising.
You may be able to block, delete, or restrict cookies through your browser settings. Restricting cookies may affect the availability or performance of certain website features.
At present, the website may not provide a separate tool that allows visitors to accept or reject individual categories of cookies. AiDisco may introduce additional cookie controls in the future.
7. Contact Forms and Email
The website’s contact forms are operated using Elementor and WordPress website technology.
Information submitted through a contact form is transmitted to AiDisco’s business email inbox. AiDisco does not currently use the website contact form to automatically create a customer account.
AiDisco uses email services provided by Google LLC. As a result, email messages and contact-form submissions may be processed and stored using Google’s infrastructure.
8. Use of Artificial-Intelligence Services
AiDisco uses third-party artificial-intelligence services in connection with research, analysis, communications, content development, and service delivery. These services may include:
AiDisco may enter limited contact information into these services when reasonably necessary for business operations or service delivery.
AiDisco does not use client personal information to train its own artificial-intelligence models.
Where third-party AI services are used, information is handled in accordance with the relevant provider’s terms, account settings, privacy controls, and data-handling practices. AiDisco seeks to avoid submitting unnecessary personal information or confidential client information to consumer AI services.
Because some of the AI services used by AiDisco may be operated through individual or consumer-level accounts, AiDisco cannot independently control all uses, retention practices, or technical processing performed by those providers.
Clients and prospective clients should avoid sending sensitive personal information or highly confidential materials unless AiDisco has confirmed how those materials should be transferred and processed.
9. How We Disclose Personal Information
AiDisco does not sell personal information.
AiDisco does not disclose personal information to third parties for unrelated targeted advertising.
We may disclose personal information to the following categories of recipients when reasonably necessary:
9.1 Service providers
We may use service providers that support:
- Website hosting;
- Website analytics;
- Email and communications;
- Appointment scheduling;
- Artificial-intelligence tools;
- Website development and maintenance;
- Accounting, legal, and professional services;
- Data storage;
- Security; and
- General business operations.
Current service providers may include Google LLC, Calendly, GoDaddy.com LLC, OpenAI, Anthropic, Google’s Gemini services, Perplexity, Elementor, and WordPress-related technology providers. These providers may process information in accordance with their own terms and privacy policies.
9.2 Professional advisers
We may disclose information to lawyers, accountants, auditors, consultants, insurers, or other professional advisers where reasonably necessary.
9.3 Legal and regulatory disclosures
We may disclose personal information where we reasonably believe disclosure is necessary to:
- Comply with applicable law, regulation, court order, or legal process;
- Respond to a lawful request from a public authority;
- Protect our legal rights;
- Investigate suspected fraud, misuse, or unlawful activity;
- Protect the safety or security of AiDisco, our clients, website visitors, or others; or
- Establish, exercise, or defend legal claims.
9.4 Business transactions
If AiDisco is involved in a merger, acquisition, financing, reorganisation, sale of assets, transfer of business, or similar transaction, relevant personal information may be disclosed to prospective or actual parties to the transaction, subject to appropriate confidentiality and legal protections.
10. International Data Transfers
AiDisco is based in the Philippines, but some of its service providers operate infrastructure or process information in other countries.
Your personal information may therefore be transferred to, accessed from, or stored in the Philippines, the United States, Singapore, Australia, or other jurisdictions in which AiDisco’s service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from the laws in your country.
Where required by applicable law, AiDisco will take reasonable steps to use appropriate contractual, organisational, or technical safeguards for international transfers.
11. Data Retention
AiDisco retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business, contractual, accounting, security, and legal purposes.
AiDisco currently applies the following general retention periods:
| Data Category | Retention Period |
|---|---|
| General enquiries and unsuccessful leads | Up to 24 months after the last substantive interaction |
| Calendly appointment information | Up to 24 months after the scheduled meeting |
| Google Analytics information | Generally up to 14 months, subject to the applicable analytics settings and Google’s processing practices |
| Client communications and project materials | For the duration of the engagement and generally up to five years afterward |
| Contracts, invoices, payments, and financial records | For the period required under applicable accounting, tax, and legal requirements |
| Testimonials and client-logo permissions | While the testimonial or logo is displayed and for a reasonable period afterward to document the permission |
| Marketing opt-out records | For as long as reasonably necessary to honour the opt-out |
| Records connected with disputes or legal claims | Until the matter is resolved and any applicable limitation period has expired |
These periods may be shortened or extended where necessary because of legal requirements, contractual obligations, disputes, security concerns, or legitimate business needs.
Third-party service providers may retain information according to their own retention and backup practices.
AiDisco may review and revise these retention periods as its systems and business operations develop.
12. Data Security
AiDisco takes reasonable administrative, organisational, and technical measures designed to protect personal information against:
- Unauthorised access;
- Unlawful processing;
- Accidental loss;
- Improper disclosure;
- Alteration;
- Misuse; and
- Destruction.
However, no website, email system, internet transmission, storage system, or security measure can be guaranteed to be completely secure.
You are responsible for using appropriate care when transmitting information electronically and for avoiding the submission of passwords or highly sensitive information through unsecured channels.
13. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Be informed about how your personal information is handled;
- Request access to personal information AiDisco holds about you;
- Request correction of inaccurate or incomplete information;
- Request deletion, erasure, blocking, or removal of personal information;
- Object to certain processing;
- Request restriction of certain processing;
- Withdraw consent where processing is based on consent;
- Request a portable copy of information, where applicable;
- Opt out of promotional communications;
- Obtain information about disclosures of your personal information;
- Raise a concern or complaint; and
- Seek compensation or other remedies where provided by law.
These rights may be subject to exceptions and limitations. For example, AiDisco may retain information where required for legal compliance, accounting, fraud prevention, contract enforcement, or the establishment or defence of legal claims.
To exercise a privacy right, email info@aidisco.ai. Please describe your request clearly and identify the email address or interaction connected with your information.
AiDisco may ask for information reasonably necessary to verify your identity before completing a request.
AiDisco will respond within the period required by applicable law. Where no specific period applies, AiDisco will seek to respond within a reasonable time.
You may also have the right to submit a complaint to the National Privacy Commission of the Philippines or the privacy regulator in your jurisdiction.
14. Promotional Communications
AiDisco may send promotional follow-up messages to individuals who have enquired about its services.
You may opt out by:
- Following any unsubscribe instructions included in the communication;
- Replying and asking not to receive further promotional messages; or
- Emailing info@aidisco.ai.
AiDisco may retain a limited record of your opt-out request to ensure that your preference continues to be respected.
Even after opting out of promotional communications, you may continue to receive non-promotional messages concerning an active enquiry, contract, project, invoice, security matter, or legal obligation.
15. Client Names, Logos, and Testimonials
AiDisco may display client names, logos, testimonials, case-study information, or project results only where it has obtained appropriate permission.
Testimonials will be presented substantially as provided. AiDisco may make limited edits for spelling, grammar, formatting, or length, provided those edits do not materially change the testimonial’s meaning.
A client may request that its logo or testimonial be removed by contacting AiDisco. Removal requests will be addressed within a reasonable period, subject to any continuing contractual or legal rights.
16. Children and Minimum Age
The website and AiDisco’s services are intended for businesses and adult business representatives.
You must be at least 18 years old to submit an enquiry, schedule a consultation, enter into an agreement, or otherwise use the website in a manner that requires legal consent.
AiDisco does not knowingly collect personal information from children under 18.
If you believe a person under 18 has provided personal information to AiDisco, contact info@aidisco.ai so the matter can be reviewed.
17. Third-Party Websites and Services
The website may contain links to third-party websites, social-media services, AI platforms, scheduling tools, or other external services.
AiDisco does not control and is not responsible for the privacy, security, availability, accuracy, or content of third-party services. You should review the applicable third party’s terms and privacy information before providing personal information.
18. Changes to This Privacy Policy
AiDisco may update this Privacy Policy periodically to reflect:
- Changes to its services or business operations;
- New service providers or technologies;
- Changes to data-handling practices;
- Legal or regulatory developments; or
- Improvements to the clarity of this document.
The revised version will be posted on the website with an updated “Last updated” date.
Material changes may also be communicated through another reasonable method where required by law.
19. Contact AiDisco
Questions, concerns, complaints, and privacy requests may be submitted to:
AiDisco
New Alabang Village
Muntinlupa, Metro Manila 1770
Philippines
